Frequently Asked Questions
Everything you need to know about your Veronica Beard experience.
What is your return policy for online orders?
We accept returns on unworn, unwashed, and unaltered items with original tags attached within 21 days of the ship date. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I find my perfect fit in the Dickey Jacket?
Our signature Dickey Jackets are designed with a tailored fit. We recommend referring to the specific size guide on the product page or contacting our stylists for personalized advice on layering with our interchangeable dickeys.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and duties are calculated at checkout based on your delivery location and the value of your order.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's progress.
Can I return an online purchase to a Veronica Beard boutique?
Yes, online orders (excluding Final Sale items) can be returned to any full-price Veronica Beard retail boutique. Please bring your original packing slip or order confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Affirm for interest-free installments.